Satellite Router Warranty Program
iDirect Government offers a warranty program on both of our 9-Series routers. These warranty plans offer added protection to the life of your iDirect Government Satellite Router investment. You have the option to extend existing warranties and reduce SLA times depending on the router model. To learn more, download the Satellite Router Warranty Program brochure or contact your sales representative.
Satellite Router Warranty Claim Process
Upon receipt of a product with a valid RMA tracking number, provided by the iDirect Government TAC, the product will be evaluated within the plan’s SLA period after receipt (shipments within CONUS).